Privacy Policy

Effective Date: August 10, 2025
Last Updated: August 10, 2025

US Carpet & Flooring (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a service, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, email address, phone number, address, and other details you provide when requesting a free estimate, booking an appointment, or signing up for our email list.

  • Service Information – Details related to your flooring needs, measurements, and preferences.

  • Technical Information – IP address, browser type, device information, and pages visited (collected via cookies and tracking tools).

2. How We Use Your Information

We use your information to:

  • Provide requested services such as free estimates, in-home consultations, and installations.

  • Respond to inquiries and schedule appointments.

  • Send marketing emails, special offers, and promotions (you may opt out at any time).

  • Improve website performance, content, and user experience.

  • Comply with legal obligations.

3. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and measure marketing effectiveness.

4. Google Services

We use Google products, including Google Analytics and Google Maps.
Google may collect data such as IP addresses, browser type, and site activity.
For more information, please visit the Google Privacy Policy.

5. Facebook Pixel

We may use Facebook Pixel to track website activity and measure advertising effectiveness. This helps us deliver more relevant ads to visitors.

6. How We Protect Your Information

We use industry-standard security measures to protect your personal data. While we strive to keep your information secure, no transmission over the internet is 100% secure.

7. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it only with:

  • Service providers who assist in delivering our services (e.g., email platforms, analytics tools).

  • Legal authorities when required by law.

8. Your Choices

  • You may opt out of marketing emails at any time by clicking “unsubscribe” in our emails.

  • You may disable cookies in your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

US Carpet & Flooring
4651 N Milwaukee
Chicago, IL 60630
Email: steve@uscarpetandflooring.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”